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Privacy Policy

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    Last updated: 16 April 2026

    1. Who we are

    This website is operated by Force Dredging Systems U.K. Limited.

    Trading name: Force Dredging Systems U.K. Ltd
    Company number: 03304883
    Contact address: P.O. Box 945, Portsmouth, Hampshire, United Kingdom, PO6 9DW
    Email: info@fdsukltd.com
    Phone: +44 (0)23 92 47 27 10

    For company registration purposes, Companies House lists the registered office as:
    C/O Ency Associates, Printware Court, Cumberland Business Centre, Portsmouth, Hampshire, England, PO5 1DS.

    2. Purpose of this policy

    This Privacy Policy explains how we collect, use, store and protect personal data when you visit our website, contact us, or enquire about our services.

    We are committed to handling personal data in line with the UK GDPR, the Data Protection Act 2018, and related privacy laws.

    3. The personal data we collect

    We may collect and process the following personal data:

    Information you give us directly

    • Name
    • Email address
    • Phone number
    • Company name
    • Any information you include in your message or enquiry

    The website currently displays a contact form that asks for Name, Email, Phone Number and Company.

    Technical information collected automatically

    • IP address
    • Browser type and version
    • Device type
    • Operating system
    • Referring website
    • Pages viewed and time spent on the site
    • Date and time of visit

    Cookie and tracking information

    • Information collected through cookies and similar technologies, where used
    • More detail is set out in our Cookie Policy

    4. How we collect your data

    We collect personal data when:

    • you complete and submit a contact form on our website
    • you email us
    • you call us
    • you otherwise contact us about our services
    • you browse our website

    5. Why we use your personal data

    We use personal data to:

    • respond to enquiries
    • provide quotations and service information
    • communicate with customers, prospects, suppliers and business contacts
    • manage our business and keep records
    • improve our website, services and user experience
    • maintain website security and prevent misuse
    • comply with legal and regulatory obligations

    6. Our lawful bases for processing

    Under UK data protection law, we rely on one or more of the following lawful bases:

    Contract
    Where processing is necessary to take steps at your request before entering into a contract, or to perform a contract with you.

    Legitimate interests
    Where it is necessary for our legitimate interests to run and improve our business, respond to enquiries, manage our website, and protect our systems, provided your rights do not override those interests.

    Legal obligation
    Where we need to process personal data to comply with legal or regulatory requirements.

    Consent
    Where consent is required, such as for certain non-essential cookies or, where applicable, some direct marketing activity. You can withdraw consent at any time.

    7. Marketing

    If we send you marketing communications, we will do so only where we have a lawful basis to do so.

    You can ask us to stop sending marketing at any time by:

    • clicking the unsubscribe link in any marketing email, where available
    • contacting us using the details above

    8. Who we share your data with

    We may share personal data with trusted third parties where necessary, including:

    • website hosting providers
    • website support and maintenance providers
    • IT and email providers
    • analytics or cookie management providers, where used
    • professional advisers
    • regulators, legal authorities or law enforcement where required

    We require third parties to respect the security of personal data and to process it lawfully.

    9. International transfers

    Some of our service providers may process personal data outside the UK. Where that happens, we will take reasonable steps to ensure appropriate safeguards are in place.

    10. How long we keep your data

    We keep personal data only for as long as necessary for the purposes for which it was collected, including to satisfy legal, accounting, tax, insurance or reporting requirements. The ICO states that personal data should not be kept for longer than necessary.

    As a general guide:

    • contact form enquiries may be kept for up to 24 months
    • customer and supplier records may be kept for up to 6 years where needed for tax, accounting or contractual reasons
    • technical logs may be kept for a shorter period unless needed for security or investigation purposes

    We may keep data for longer where required by law or where there is a legitimate need to do so.

    11. Data security

    We take appropriate technical and organisational measures to help protect personal data against unauthorised access, loss, misuse, alteration or disclosure.

    No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

    12. Your rights

    Under UK data protection law, you may have the right to:

    • request access to your personal data
    • request correction of inaccurate data
    • request erasure of your data
    • object to processing
    • request restriction of processing
    • request transfer of your data
    • withdraw consent where processing relies on consent
    • complain to the Information Commissioner’s Office

    You can find more information on your rights on the ICO website.

    13. Complaints

    If you have concerns about how we handle your personal data, please contact us first.

    You also have the right to complain to the Information Commissioner’s Office (ICO).

    14. Third-party websites

    Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. You should read their own privacy policies.

    15. Changes to this policy

    We may update this Privacy Policy from time to time. The latest version will always be published on this page with the updated date shown at the top.